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Frequently asked questions
Yes. All identity documents are stored securely with restricted, signed access, and sensitive account operations require authentication. We never share your information with third parties outside of what is required for verification.
Deposits are typically confirmed and credited within a few hours. Once confirmed, funds appear in your trading account balance immediately. You can track the status of any deposit from the Transactions page.
Your submitted documents go through a verification process that typically completes within a short while, though it can take longer during high volume periods. You will receive a notification the moment your status is updated.
Withdrawal requests are submitted from the Withdraw page and go through a standard processing and security check before funds are released. You can check the status at any point from your Transactions page.
When an investment reaches its maturity date, the principal plus expected profit is credited back to your trading account balance automatically. You will see this reflected in your Transactions and receive a notification.
Share your unique referral link from the Referrals page. When someone signs up using your link and makes their first confirmed deposit, you automatically receive a reward credited to your account — no manual steps required.
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